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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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collen Sefuentes

January 30, 2025

5  out of  5
rating by collen Sefuentes
"Very helpful and friendly staff."
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Carl Earl

January 23, 2025

5  out of  5
rating by Carl Earl
"Rick is very helpful and can handle anything. He gives you the information you need to make an informed decision."
We responded:
"Carl, it was great to have you in the office today. We're happy to get you the policy information you were looking for. All the best!"
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Leticia Rico

March 4, 2024

5  out of  5
rating by Leticia Rico
"I have been a customer since 2014 and I highly recommend to family and friends!"
We responded:
"Thank you Leticia, for taking the time to leave us a 5-star review. We're so glad to hear that you are pleased with our service. Have a wonderful week! Rick "
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Christopher Ives

February 4, 2024

1  out of  5
rating by Christopher Ives
"Been a State Farm customer for years out of state for my RV. Tried to move my insurance to this agency since I'm spending my of the time at my residence in the area and less at my time at the other residence. They immediately had a problem with the fact that I drove my RV too often? I asked what was too often and they said I can't use it for work or drive it 'all the time.' again I tried to ask what the requirements were, and they couldn't give me any. I explained again that I have two permanent residences that I pay for, and I work and have family in Colorado and in Oregon and I've been using the RV so that I don't have to get hotels when I travel back-and-forth or go somewhere for a work assignment. Without any explanation, they just said they can't cover that. I asked why they don't cover RVs for RV use like they do in Colorado. They said they just don't. The whole time I could hear some other person in the background yelling things at them, and I specifically heard "if they don't have a permanent address, we can't cover them." I said I heard that and explained again that I do actually have TWO permanent residences, have a well-paying full-time job, and that I have not had any problem, insuring my RV with State Farm in Colorado and I'd be willing to provide them with information from that policy to see if they could cover it. The person on the phone just kept saying no, and that he heard me say that I use it "all the time". So I asked if they don't believe me then or think I'm trying to scam them or something? And all they could say was "we can recommend you to another agency." Definitely seems like they were incredulous and untrusting from the first second they picked up the phone. I've had great experience with State Farm and was honestly shocked by how unprofessional and unwilling the agency was to even THINK about insuring an RV that State Farm already insures. Let's not forget that an insurance agency literally provides nothing except customer service. There are no physical products they are selling… So… **In response to their response: Nothing they wrote back makes any sense. State Farm does NOT require a home owner policy because I called the next State Farm agent I could find and they were able to start the transfer of my policy from Colorado to Oregon within a 15 minute conversation. Also y'all didn't even ask me any more detailed questions, you just blanket said NO after I said I 'drive it all over the place all throughout the year'. Which is what millions of RVers do. What nonsense."
We responded:
"Dear Christopher I am very sorry that your experience was so unsatisfactory. We take seriously our responsibility to provide excellent service to all. Unfortunately, RV’s must be attached to the insured’s Homeowner Policy, and we are only licensed to sell insurance in Oregon and Washington. We on occasion get requests for RV’s parked on property, but without a Homeowner Policy to link it to, we are still unable to write it. I am glad to hear that you already have insurance from Colorado which covers the RV even when you travel to Oregon. Christopher, we wish you all the best!"
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Thomas Smith

October 30, 2023

5  out of  5
rating by Thomas Smith
"Tiffany is an extremely talented and efficient Agent having processed my quote to my complete satisfaction."
We responded:
"Thomas, thank you for your kind words about Tiffany. I really appreciate her analytical skills which is a blessing to great clients like you and to the overall running of an efficient office. With my accidental fall off a roof the end of October, Tiffany, Patrea, Tony, and Will have been exceptional during my recovery period. I have wonderful clients and a superb team to take care of their insurance needs during the interesting times we live in. Thomas, my team and I wish you a Happy New Year! "
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Kona Mike

May 10, 2023

5  out of  5
rating by Kona Mike
"Fast and friendly service!"
We responded:
"Thank you, we appreciate your review! Have a great day."
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Betty Carraway

April 14, 2023

5  out of  5
rating by Betty Carraway
"I’ve had State Farm for awhile now. Best rate and best customer service. Shout out to Will at the Astoria location. Very personable and professional."
We responded:
"Thank you, Betty for your thoughts. I will pass along your compliments to Will. "
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M. Train

April 14, 2022

3  out of  5
rating by M. Train
"Apparently they are still terrified of Covid. No entry. You are allowed to stand outside the window in the wind and rain and ask them over and over what they just mumbled under their mask."
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Adriana Guerrero

April 13, 2022

5  out of  5
rating by Adriana Guerrero
"I've been with state farm for over 6 years now and I love the staff in this office. Thanks for being so great!"
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Katie Trees

September 7, 2021

5  out of  5
rating by Katie Trees
"Very helpful and patient with my questions. His responses were timely, professional, courteous and respectful. I would recommend this agency and Mr Berezay without reservation. The premiums are reasonable as well."
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Ben Wiscombe

December 12, 2020

5  out of  5
rating by Ben Wiscombe
"Ricks been my agent for many years. He is Great to work with and really professional. He’s down to earth and cares about people on a personal level. Their staff is great too. I’ve always had prompt communication, and a good experience."
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Cynthia Belew

March 14, 2020

5  out of  5
rating by Cynthia Belew
"I Would recommend them"
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Patrick Whiting

February 29, 2020

5  out of  5
rating by Patrick Whiting
"took the time to explain all my policies"
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Stacey Agee

February 16, 2020

5  out of  5
rating by Stacey Agee
"Always helpful!!!"
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Susy H

December 24, 2019

5  out of  5
rating by Susy H
"Professional, extremely knowledgeable, integrious, excellent communicators. You knows what you're paying for clearly, no surprises!"
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Charcie Wiscombe

November 13, 2019

5  out of  5
rating by Charcie Wiscombe
"Great office and staff! They always have time to help and answer any questions. I worked there part time about 10 years ago. Rick is the most genuine and honest person you’ll ever meet. My husband and I move often and we keep our life policies in his office just because we like working with them. I wish we could keep our auto and home there too!"
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Shawna

October 6, 2019

5  out of  5
rating by Shawna
"Great service, great small office follow up and ability to know your agent, and great rates for good insurance. They deserve a full 5 stars because they earn it."
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Deon Newton

May 4, 2019

5  out of  5
rating by Deon Newton
"They have become my insurance provider for auto and home(renters) . they not only provided good coverage but helped in ways to get coverage lower through my auto insurance. Good group of people. I was sent their way when I moved here and so glad I did."
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Christy White

February 23, 2019

5  out of  5
rating by Christy White
"They are the best. I have always had the best service from them for many years and many more. Tony is wonderful."